Patient Feedback

We hope to provide a professional, quality and caring medical service for our patients. If you have any concerns, suggestions or or complaints regarding any aspect of our service, we would appreciate hearing about them and will take them seriously.

Practice Manager

Phone: (07) 5448 9200

North Shore Medical Centre,
PO Box 9547
Pacific Paradise 4564

Office of the Health Ombudsman (OHO)

If you feel there is a problem that you would rather discuss outside of the practice, you may prefer to contact the Queensland Government Centre for handling complaints.

Address:
GPO Box 13281 George St,
Brisbane, Qld, 4003.

Telephone: 133 646
Website: http://www.oho.qld.gov.au
Email: complaints@oho.qld.gov.au

From time to time we will invite patients to complete questionnaires expressing your views on the practice and how we could improve. These surveys help us to continually improve our services and are completely confidential.